Privacy Policy

Overview

We collect only the information necessary to provide our services. We do not sell your data to third parties, and we do not send unsolicited marketing communications. This policy explains how we collect, use, and protect your personal information.

What We Collect (And Why)

💬 Contact Information

When you email us or use our contact form, we collect your name, email address, and any information you provide. We use this information to respond to your inquiries and provide the services you request.

🍪 Cookies

We use cookies to remember your preferences and ensure the website functions properly. These help us remember if you've visited before and track your site usage patterns to improve user experience.

📊 Website Analytics

We use Google Analytics to monitor website traffic and user behavior. This data helps us understand how visitors interact with our site and allows us to make improvements to better serve our users.

💻 Technical Data

Our servers automatically collect IP addresses, browser types, and access times. This technical information is necessary to maintain website security and ensure optimal performance.

How We Use Your Data

  • To respond to your inquiries and communications
  • To provide the services you have requested
  • To improve our website and user experience
  • To send you important updates about your project
  • To comply with legal and regulatory requirements
  • To analyze website usage and performance

Who We Share It With

We share your personal information only with the following parties:

  • Google Analytics: Anonymous usage data to help us understand website traffic and user behavior
  • Our hosting provider: Secure storage of your data as part of our website infrastructure
  • Legal authorities: Only when required by law or legal process
  • Service providers: Third-party contractors who assist in delivering our services, bound by confidentiality agreements

Your Rights (Yes, You Have Them!)

Access: You can ask to see what data we have about you

Correction: If we've got something wrong, tell us and we'll fix it

Deletion: Want us to forget you exist? We can do that (though we'll be sad)

Portability: Want to take your data elsewhere? We'll help you pack

Objection: Don't like how we're using your data? Let us know

Just email us at hello@sgpdigitalsolutions.co.uk and we'll sort it out faster than you can say "GDPR compliance."

Data Security

We take data security seriously. Your personal information is encrypted in transit and at rest. Our servers are secure and protected by industry-standard security measures including firewalls, access controls, and regular security monitoring.

We regularly review and update our security practices to ensure your data remains protected against unauthorized access, disclosure, alteration, and destruction.

International Transfers

We are based in the UK and strive to keep your data within the UK where possible. When we use third-party services that may be hosted outside the UK, we ensure they meet appropriate data protection standards and have adequate safeguards in place.

Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the date below and notify you of any significant changes. We recommend reviewing this policy periodically to stay informed about how we protect your information.

ICO Registration

We are registered with the Information Commissioner's Office (ICO) as required by UK data protection law. If you have any complaints about how we handle your personal data, you can contact them at ico.org.uk.

Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us using the information below:

Email: hello@sgpdigitalsolutions.co.uk

WhatsApp: whatsapp me

Response time: Within 24 hours

Last updated: January 2025